Glass Box: An open-source, open-architecture, collaborative design process with our clients

We know utilities are looking for cost-effective approaches to solve overflow and manage growth; they’d prefer to better understand and improve the water and wastewater systems they have. We also know they are skeptical of closed, proprietary software solutions that cause more headaches than they solve.

Our approach is built on the idea of a “Glass Box”—an open technology platform, a culture of transparency, great respect for our clients, and a commitment to working with them as partners. Our clients know their sewer infrastructure better than anyone. We work with them to understand their options and how smart water infrastructure could save them money right away, and create a more resilient and responsive system in the long run.

Our real time decision support systems are intended to give our clients maximum flexibility; once a system is installed, the client can provide our software code to any other engineering firm or other systems integrator to assess and build on our systems.

Working Together

We combine control theory, mathematics, civil and environmental engineering and information technology. Our team comprises experts from all of these disciplines, working together, sharing their knowledge, passion, and overlapping fields of interest. We collaborate with clients to understand their unique objectives.

Our process often begins with cataloguing our client’s existing IT systems, infrastructure control, and conveyance assets; together we co-design and implement a highly transparent and easy-to-understand real-time decision support system to help the client achieve their objectives.

Our customers find that our real-time decision support systems, fortified with self-healing mesh networks, robust hydraulic models of the same watershed infrastructure, and machine learning software, are the most effective approach to urban watershed understanding, control and dynamic optimization. Our solutions are an order of magnitude more cost-effective than the standard EPA-mandated storm water projects and controls, often eliminating billions of gallons of overflow per year.